The Vic, Ascend Hotel Collection, Victoria

The hotel is conveniently located close to downtown Victoria, making it handy for both work and leisure. The value for money is good, with friendly service and comfortable accommodations. However, some noise disturbances from tradespeople nearby and a request for an unexpected deposit can be off-putting.

My stay at the hotel was a bit of a mixed bag. While the rooms were really spacious, they were super dirty compared to the price charged. Unfortunately, they were not clean with peeling wallpaper and mildew on the shower curtain and tile around the tub. The service was pleasant, helpful, and well-informed, but there was a mist in the booking that needed addressing. The location, although fairly nice, turned out to be further away from the city center than expected, not within walking distance. The dining experience was the only good thing going for the hotel, with large servings, but the Bernese Fries were swimming in grease. The facilities were disappointing, with dirty halls, broken landscape, and a non-working elevator, making the crow in the dining area a letdown.

My stay at the hotel was a mixed bag. On the positive side, I had the pleasure of enjoying an early morning coffee ready for me, the rooms were clean, and the staff was friendly. However, the service was a bit inconsistent due to language barriers, and the evening room service was slow to respond. The location was fantastic, close to downtown, but the bathroom ceiling area needed attention. The dining experience was pleasant with tasty homemade dishes but limited options available. Facilities were satisfactory, overall offering good value for money.

The hotel was clean and quiet, but had maintenance issues like black mold, peeling walls, and stains in the kitchenette. The staff was friendly and accommodating, although early check-in requests weren't always met. The location was convenient for transportation but lacked seriousness in handling certain issues. The dining experience was good with large servings, although upon request only. The hotel offered a snack cafe and access to the Galloping Goose Trail. Facilities were well-kept, with some issues like ripped stools noted.

My stay at the hotel had its ups and downs. The location was convenient, and the hotel had a nice quiet area, but there were cleanliness issues and disturbances around the property. The service was somewhat lacking, although housekeeping was satisfactory. The dining experience wasn't the best, but the attached liquor store was handy. The rooms had their quirks, echoing sounds in the halls and an old air conditioning unit, yet they were comfortable for the most part.